Welcome to the Service Center 

at Friendly Ford

Get Reliable Service at Friendly Ford in Monroe, MI

At Friendly Ford, we're your trusted destination for Ford service and maintenance. From quick checkups to more in-depth repairs, our expert technicians have you covered with a full range of services, including:

• Oil changes
• Tire rotations
• Wheel alignments
• Multi-point inspections
• Engine tune-ups
• Brake pad replacements
• Fluid top-offs
• Filter changes
• Air-conditioning repairs

  And, more ….


To keep your Ford performing at its best, we use only genuine Ford parts that are built specifically for your vehicle. All services are handled right here on-site while you wait in our comfortable customer lounge, browse our showroom, or chat with one of our knowledgeable service advisors for helpful maintenance tips.

Contact

Friendly Ford

2800 N Telegraph Rd
Directions Monroe, MI 48162

  • Sales: (734) 243-6000
  • Service: (734) 240-5010
  • Parts: (734) 240-5020

Service Hours

  • Monday7:30am-6pm
  • Tuesday7:30am-6pm
  • Wednesday7:30am-6pm
  • Thursday7:30am-6pm
  • Friday7:30am-6pm
  • Saturday7am-1pm
  • SundayClosed

Expert Automotive Care Designed to Keep You on the Road

Keeping your car healthy is one of the things we excel at. When you choose the Service Center at Friendly Ford in Monroe, MI, you'll enjoy automotive care that rises above your expectations. That's because our friendly and professional team members work hard to do what's best for your automobile. Whether you need routine service or a major fix, the folks at Friendly Ford are here to serve you.

We offer a wide range of automotive services. Why? Because that's the best way we can give your car the TLC it deserves. When you're planning your next journey, let Friendly Ford be one of the first stops along the way. We used genuine Ford parts and accessories when working on your vehicle. Our factory-trained technicians are a cut above the rest, delivering honesty and integrity every step of the way. You're in good hands when you choose the Service Center at Friendly Ford.

Enjoy outstanding savings when you choose our Service Center. On top of saving time and reducing your stress, because you're letting our experts do the work for you, you can also take advantage of our Parts and Service Specials. These amazing budget-friendly coupons make it easy for you to get the automotive care your ride needs at a fraction of the regular cost.

Service FAQs

 

Alignments
Wheel alignments keep your vehicle driving straight, improve handling, and prevent premature tire wear. It's a good idea to check alignment annually or if you notice pulling, uneven tire wear, or if your steering wheel is off-center while driving straight. 

What Is a Wheel Alignment? 
There are several reasons your vehicle can go out of alignment, but the most common are hitting potholes or coming into contact with curbs and other obstacles. These impacts shake and shift your suspension system, pulling it away from its proper alignment settings. Even without sudden bumps, your alignment may gradually fall out of place. Over time, normal wear and tear cause rubber suspension components to crack, joints to loosen, and countless small road impacts to add up, all of which can throw off your vehicle's alignment.

Other Causes of Misalignment
In many cases, issues with other suspension or steering components can also affect your vehicle's alignment, including:
 
• Worn springs - Lower your ride height, changing your vehicle's geometry, and leading to misalignment 
• Weak springs - Can result in uneven tire wear, often showing up as "cupping" 
• Worn ball joints - May cause erratic handling, sluggish steering response, and uneven tire wear 
• Worn tire rods - Tires to drift side to side, which also promotes irregular tire wear 

Signs You May Need an Alignment 
If you notice your vehicle pulling left or right, spot uneven tire wear, or see that your steering wheel isn't centered while driving straight, it's time to have your alignment checked. Ignoring these issues not only affects your driving comfort and safety but can also cause your tires to wear out much faster than they should.
Brakes
Your brakes are one of the most important safety systems on your vehicle. Having them inspected regularly (usually every 10,000-15,000 miles or during routine service visits) ensures proper stopping power, prevents early rotor damage, and keeps you safe on the road.
Fuel Additives
High-quality fuel additives can help clean your fuel system, remove deposits, and keep injectors performing efficiently. Using them periodically (often during routine service or every few thousand miles) can boost fuel economy and protect engine performance.
Oil Changes
Regular oil changes help keep your engine clean, lubricated, and running efficiently. Changing your oil and filter at the recommended intervals (typically every 5,000-7,500 miles, depending on your vehicle and oil type) protects against premature engine wear and costly repairs.
System Flushes (e.g., Transmission)
Fluid flushes help remove contaminants and prevent premature wear in components like the transmission, cooling system, or power steering. These services are generally recommended every 30,000-60,000 miles, depending on your vehicle and fluid type, and can add years of life to major systems.
Tires
Healthy tires mean better fuel economy, smoother rides, and improved grip on the road. Checking tread depth, inflation, and condition regularly helps avoid blowouts and uneven wear. Replacement is generally needed every 3-5 years, depending on driving habits.
Tire Rotations
Rotating your tires every 5,000-7,500 miles helps promote even wear across all four tires, extending their life and improving safety and handling. Regular rotations also give technicians a chance to inspect for damage or uneven wear patterns.
Wiper Blades
Clear visibility is crucial in rain or snow. Wiper blades should be checked at every oil change and replaced about every 6-12 months, or when streaking and skipping become noticeable. Fresh blades ensure maximum visibility and safer driving in any weather.
Schedule Your Service Appointment Today
You're in great hands when you choose Friendly Ford. Visit us online or call our Service Center to schedule your service appointment today. Once you experience our special brand of service, you'll realize the reasons why we should be your premier Service Center in southeast Michigan. Put your faith in Friendly Ford. We'll have you back on the road in no time. We look forward to showing you the difference we can make in your life.

WHAT IS A WHEEL ALIGNMENT?


There are several reasons your vehicle can go out of alignment, but the most common are hitting potholes or coming into contact with curbs and other obstacles. These impacts shake and shift your suspension system, pulling it away from its proper alignment settings.
Even without sudden bumps, your alignment may gradually fall out of place. Over time, normal wear and tear cause rubber suspension components to crack, joints to loosen, and countless small road impacts to add up, all of which can throw off your vehicle's alignment.
Other Causes of Misalignment


In many cases, issues with other suspension or steering components can also affect your vehicle's alignment, including:

• Worn springs - Lower your ride height, changing vehicle geometry and leading to misalignment
• Weak springs - Can result in uneven tire wear, often showing up as "cupping"
• Worn ball joints - May cause erratic handling, sluggish steering response, and uneven tire wear
• Worn tie rods - Allow tires to drift side to side, which also promotes irregular tire wear


Signs You May Need an Alignment
If you notice your vehicle pulling left or right, spot uneven tire wear, or see that your steering wheel isn't centered while driving straight, it's time to have your alignment checked. Ignoring these issues not only affects your driving comfort and safety but can also cause your tires to wear out much faster than they should.

Tire Specials
At Friendly Ford, you can shop for tires with confidence thanks to Ford's Tire Low Price Guarantee. We'll match any competitor's price on the same tires we sell, and if you find a lower price within 30 days of your purchase, we'll refund the difference. That means you get the trusted service of our Ford-trained technicians along with the assurance that you're getting the best deal possible on your tires.

At Friendly Ford, we're proud to offer our valued Ford employees exclusive savings through the Ford Employee Discount on Tires. This program gives you access to special pricing on top tire brands, helping you keep your vehicle running safely and efficiently for less. It's just one of the many benefits of being part of the Ford family-and another way we're committed to keeping you on the road with confidence.


Understanding what your tire wear-on both the tread and sidewalls-reveals can give you

valuable insight into your vehicle's condition and your everyday driving habits.
Alignment Wear

Possible Cause: Wheel Misalignment

Solution: If the misalignment is severe, affected tires may need replacement.
Uneven tire wear-often visible along the inner or outer edges of your tires-is a common sign of poor wheel alignment.
Even a slight misalignment can lead to premature tire damage, so it's important to have your alignment checked and corrected promptly.
 
Underinflated Tires
 
Possible Cause: Low Tire Pressure, Possibly from a Puncture

Solution: Inflate your tires to the recommended pressure. If the wear is severe, tire replacement may be necessary.
Underinflated tires cause the vehicle's weight to rest more on the sidewalls, leading to excessive wear on the outer edges.
Check your tire pressure at least once a month and before long trips. Stop by any Friendly Ford location anytime for a free tire pressure check.

Center of Tire Wear
 
Possible Cause: Overinflated Tires

Solution: Adjust your tires to the manufacturer's recommended pressure. If the wear is severe, replacement may be needed.
Overinflated tires wear more quickly in the center of the tread, as shown here. Maintaining the correct air pressure is crucial for tire performance and longevity.
Always follow your vehicle manufacturer's recommended tire pressure to get the most out of your tires.

Flat Spots on Tires
 
Possible Causes: Locked brakes or tires skidding
 
Solution: Replace tires if the wear is severe.
Flat spots appear when a tire wears down in one area, often from locked brakes or long-term parking. Anti-lock brakes have made them less common,
but flat spots from extended storage can still affect ride comfort. Using jack stands during long-term storage can help prevent them.

Irregular Tire Wear
 
Possible Causes: Tire belt separation, worn suspension, or missed tire rotations
 
Solution: Tires may need replacement, especially if belt separation is detected.
Irregular tire wear-sometimes called feathering-can result from belt separation, worn suspension, or skipped tire rotations. Belt separation can lead to tire failure, while worn suspension can cause uneven tire stress. If you notice irregular wear, bring your vehicle in for an inspection promptly.









At Friendly Ford, saving on service is easier than ever with our exclusive online coupons. Available only through our website, each coupon comes as a one-time download with a unique code-giving you access to deals you won't find anywhere else.
Looking for even more value? When you schedule your appointment online, you may be eligible for our Works Package Bonus Savings-adding extra dollars off on top of any current discounts or promotions. It's our way of saying thanks for choosing Friendly Ford and making your service visit more convenient.
Check back often, as our coupons and offers update regularly. Don't miss the chance to save big on essential maintenance and repairs!


Get in Touch

  • Contact our Service Department at: (734) 240-5010
  • Monday 7:30am-6pm
  • Tuesday 7:30am-6pm
  • Wednesday 7:30am-6pm
  • Thursday 7:30am-6pm
  • Friday 7:30am-6pm
  • Saturday 7am-1pm
  • Sunday Closed
  1. Friendly Ford

    2800 N Telegraph Rd
    Monroe, MI 48162

    • Sales: (734) 243-6000
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